Create and Craft CM300 untruths

On Create and Craft this morning (7am show, Saturday 8th February 2020) there were some outright untruths told about the functionality of the CM300 which I would like to put right – I really don’t like to see people mislead in this way, so I will be reporting it to the ASA – I’m passionate about consumers being given the correct information so that they can make an informed choice on their purchases.

Presenter Andy Love, demonstrator Jo Foster.

Jo Foster claimed that the machine does everything the rest of the ScanNCut range does “everything works on the 300 just like on all the other machines”

This is 100% UNTRUE and I don’t want anyone to be spending £250 which is a sizeable chunk of money, only to find that some kits do not work on it. I genuinely care about my fellow users!

The CM300 cannot use either the paper piercing kit, the calligraphy kit, or the roll feeder – these are all DX ONLY.

Create and Craft will try to tell you that they didn’t mention this, as they don’t sell the kits. Jo Foster will come out with her catchphrase “I’m a technophobe” statement. However, I can assure you 100% that they DO know about these kits that are on the market – you can check this fact for yourself with Geoff Taylor, manager for ScanNCut UK – his e-mail address is Geoff.Taylor@brothersewing.eu. Also, drop an e-mail to Brother ScanNCut Europe – their e-mail address is info@scanncut.eu

As the sole retailer of the CM series and of the SDX1200, Create and Craft are fully aware of this, having worked very closely with Brother over the last five or six years.

Also, when the machines are normally sold on air, they are priced at £199 – meaning the sold called two free mats are not really free, seeing as the machine was priced at £250 on this show.

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