CM series updates – what’s (not) new?

Not a lot you can see from the CM series update history below…….

…despite Mel Heaton of Create and Craft claiming that the CM series will continue to be supported, and that all accessories and kits going forward will work on all machines, the CM series has NOT been updated to work with the upcoming paper piercing premium function  kit, and the new calligraphy pen starter kit.

I have received an e-mail from Brother:

“Dear XXXXXXXXXX

I’m sorry, but calligraphy pen and paper piercing don’t work on CM models.

Best regards / Cordialement / Distinti saluti / Met vriendelijke groet / Mit freundlichen Grüßen

Fausto Tomba
Customers Satisfaction Manager
———————————–­­­­­­­­­­­­­­­­­­­­——————-
BROTHER SEWING MACHINES EUROPE
Im Rosengarten 11
D-61118 Bad Vilbel

ISO 14001 Certified

service@scanncut.eu”

This obviously directly contradicts Mel Heatons previous statement: (which she has repeated many, many times since the SDX has been launched:

 

Mel can be found on Instagram as heaton2187 and on Twitter as @HeatonMelanie – I suggest you ask Mel to explain the CM series has not been updated to work with these kits and accessories, particularly in light of what she GUARANTEED in the above video.

Now of course technology (for example mobile phones) evolves and moves onwards and upwards to ever greater things….and I am perfectly OK with that.

What is NOT OK IS MEL HEATON TELLING CUSTOMERS THINGS THAT ARE BLATANTLY UNTRUE IN ORDER TO SELL PRODUCTS. THIS IS 100% UNACCEPTABLE.

And if Mel tries blaming Brother, or suggests that the hardware of  CM series is not capable of handling the new calligraphy/paper piercing kits, then I suggest you read my page

https://scanncutuk.com/about/

which details all the misleading and downright untruths Mel Heaton has said in the past, and what Geoff Taylor, Sales Manager of Brother has to say about this.

ScanNCut users: I highly recommend boycotting Create and Craft in light of the way they deliberately mislead their customers over the ScanNCut and it’s accessories, and buying through an honest retailer, such as CRAFTELIER – http://www.craftelier.co.uk (they are based in Spain but ship to the UK). I have no affiliation at all with Craftelier but am a very happy customer of theirs.

Vote with your wallet and let Brother know that it’s time to let other UK retailers stock the ScanNCut and it’s accessories.

 

CM SERIES UPDATE HISTORY

Version 2.37 (June 2019)

  • Disney patterns* can be flipped/mirrored.
    * Disney patterns are sold separately.

Version 2.36 (October 2018)

  • Enlargement / Reduction of Disney pattern.*
    * Disney pattern is sold separately.
  • Improved issue when importing PES file and SVG file.
  • Improved functionality.

Version 2.35 (August 2018)

  • Revised messages.

Version 2.34 (May 2018)

  • Improved issue of the setting when drawing.
  • Revised messages.

Version 2.33 (November 2017)

  • Revised messages.

Version 2.32 (April 2017)

  • Version number change only / No change in Functionality